Privacy Policy - Vendors

Effective Date: [Date]

Last Updated: [Date]

1. Information We Collect

1.1 Business Information

• Business name, registration details, and tax information
• Contact information including name, email, and phone number
• Business address and operating locations
• Banking and payment details for transaction processing

1.2 Product and Service Data

• Product listings, descriptions, and images
• Pricing information and inventory data
• Service offerings and capabilities
• Customer reviews and ratings

1.3 Platform Usage

• Dashboard activity and performance metrics
• Bid responses and customer communications
• Transaction history and sales data
• Support interactions and feedback

2. How We Use Your Information

2.1 Platform Operations

• Display your products and services to potential customers
• Process payments and manage transactions
• Facilitate communication between you and buyers
• Provide analytics and business insights

2.2 Business Support

• Offer customer support and technical assistance
• Verify business credentials and maintain platform integrity
• Provide marketing opportunities and promotional features
• Conduct performance evaluations and quality assessments

3. Information Sharing

3.1 With Customers

We share vendor information with customers to facilitate transactions:

• Business name and contact information
• Product/service details and pricing
• Reviews, ratings, and business credentials
• Location and delivery information

3.2 Aggregated Analytics

• Market trends and industry insights (anonymized)
• Platform performance metrics
• Competitive analysis data (without identifying individual vendors)

3.3 Service Providers

• Payment processors and financial services
• Identity verification and background check services
• Marketing and communication platforms
• Analytics and business intelligence tools

4. Data Security

• End-to-end encryption for sensitive business data
• Secure API connections and data transmission
• Regular security audits and compliance monitoring
• Multi-factor authentication and access controls

5. Vendor Rights

• Access: View and download your business data
• Correction: Update business information and listings
• Deletion: Request account closure and data removal
• Portability: Export your data for business purposes
• Control: Manage visibility and marketing preferences

6. Business Verification

We may verify your business credentials through:

• Government database checks
• Third-party verification services
• Document authentication
• Reference and background checks

7. Performance Monitoring

We monitor vendor performance through:

• Customer feedback and ratings
• Transaction completion rates
• Response times and communication quality
• Compliance with platform policies

8. Data Retention

We retain vendor information for:

• Active account period plus 7 years for tax and legal compliance
• Transaction records as required by financial regulations
• Dispute resolution and customer protection purposes

9. International Operations

If you operate internationally, your data may be processed in multiple jurisdictions with appropriate data protection measures.

10. Contact Us

For vendor privacy questions, contact us at:

• Email: vendor-privacy@sketapp.com
• Vendor Support: vendor-support@sketapp.com
• Address: [Company Address]