Privacy Policy - Users

Effective Date: [Date]

Last Updated: [Date]

1. Information We Collect

1.1 Personal Information

• Name, email address, and phone number
• Profile information and preferences
• Location data (with your permission)
• Payment information (processed securely through third-party providers)

1.2 Usage Information

• Search queries and browsing history within the app
• Products viewed, bids created, and transactions completed
• Device information and app usage analytics
• Communication with vendors through our platform

2. How We Use Your Information

2.1 Core Services

• Connect you with relevant vendors and products
• Process your bids and facilitate transactions
• Provide customer support and resolve disputes
• Send transactional notifications and updates

2.2 Improvement and Personalization

• Personalize product recommendations and search results
• Improve our algorithms and platform functionality
• Conduct research and analytics to enhance user experience
• Prevent fraud and ensure platform security

3. Information Sharing

3.1 With Vendors

We share necessary information with vendors to facilitate transactions:

• Your name and contact information for order fulfillment
• Bid details and requirements
• Delivery address and preferences
• Communication history related to specific transactions

3.2 Service Providers

• Payment processors for secure transaction handling
• Cloud storage and hosting services
• Analytics and performance monitoring tools
• Customer support and communication platforms

3.3 Legal Requirements

We may disclose information when required by law or to protect our rights and users' safety.

4. Data Security

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls and employee training on data protection
• Incident response procedures for potential breaches

5. Your Rights and Choices

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

6. Data Retention

We retain your information as long as your account is active and for a reasonable period after account closure to comply with legal obligations and resolve disputes.

7. Children's Privacy

SketApp is not intended for users under 18. We do not knowingly collect personal information from children under 18.

8. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

9. Updates to This Policy

We may update this privacy policy periodically. We will notify you of significant changes through the app or email.

10. Contact Us

For privacy-related questions or concerns, please contact us at:

• Email: privacy@sketapp.com
• Address: [Company Address]